When manufacturing carbon steel plates, Longxing (shandong) Steel Co., Ltd. puts emphasis on the quality control. We let our quality control inspectors protect the customers from defective products and the company from damage to our reputation due to inferior manufacturing processes. If the testing process reveals problems with the product, the inspectors will immediately solve them and make records, thus improve the efficiency of the product.
Our top priority is to build up confidence with the customers for our brand - Longxing Steel. We are not afraid of being criticized. Any criticism is our motivation to become better. We open our contact information to customers, allowing customers to give feedback on the products. For any criticism, we actually make efforts to rectify the mistake and feedback our improvement to customers. This action has effectively helped us build long-term trust and confidence with customers.
Our rapid growth and leadership positions in overall customer service have come from listening directly to customer needs and then responding with a full range of solutions. This is also the reason why carbon steel plates and other product offered here at Longxing Steel are selling well.