Longxing (shandong) Steel Co., Ltd. has a series of deliberate production plans for forged carbon steel. From raw material and spare parts to assembling and packaging, we strictly enforce the production schedule and technological process so as to ensure reasonable resource allocation and optimized production process.

Over the years, we have been committed to delivering exceptional Longxing Steel to global customers. We monitor customer experience through new internet technologies - social media platform, tracking and analyzing the data collected from the platform. Thus we have launched a multi-year initiative to improve the customer experience that helps maintain a good cooperative relationship between customers and us.

We know that great customer service goes in pair with high quality communication. For example, if our customer comes with an issue at Longxing Steel, we keep the service team try not to make a phone call or write an e-mail directly to solve problems. We rather offer some alternative choices instead of one ready-made solution to customers.