Forged Carbon Steel Buying Guide

During the manufacturing process of forged carbon steel, Longxing (shandong) Steel Co., Ltd. always adhere to the principle of 'Quality first'. The materials we choose is of great stability, ensuring the product performance after long-term use. Besides, we strictly conform to the international standards for production, with combined efforts of QC department, third-party inspection, and random sampling checks.

Customer satisfaction is of central importance to Longxing Steel. We strive to deliver this through operational excellence and continual improvement. We measure customer satisfaction in several ways such as post-service email survey and use these metrics to help ensure experiences that surprise and delight our customers. By frequently measuring customer satisfaction, we reduce the number of unsatisfied customers and prevent customer churn.

At Longxing Steel, our customer service is guaranteed to be as reliable as our forged carbon steel and other products. To better serve customers, we have successfully set up a group of service team to answer questions and solve the problems promptly.