During the production of carbon steel plate, effective quality control methods are adopted, including monitoring during the manufacturing process and regular inspection by professional engineers at the end of the production. By such strategies, Longxing (shandong) Steel Co., Ltd. tries its best to offer customers products which are unlikely to place customers at risk due to poor quality.

Customer Satisfaction is of central importance to Longxing Steel. We strive to deliver this through operational excellence and continual improvement. We track and analyze a variety of metrics to constantly improve our products, including customer satisfaction rate and referral rate. All these measures result in high sales volume and repurchase rate of our products, which make a contribution to our further progress and customers' business.

We actively listen to customers through Longxing Steel and diverse channels and applying their opinions to product development, product quality & service improvement. All is for fulfilling the promise on carbon steel plate for customers.